Privacy policy
Last updated: November 2026. Draft — to be reviewed by our legal adviser.
Travaah Prive Escapes ("we", "us"), Borguri Court Tinali, Tinsukia – 786126, Assam, India, respects your privacy. This policy explains what personal data we collect through this website and when you book with us, why we use it, and the choices you have. We follow the principles of India's Digital Personal Data Protection Act, 2023.
What we collect
- Enquiry details you type into our form: name, phone number, email, travel plans, budget and any message.
- Booking details you give us when you decide to travel, such as traveller names, ages, ID or passport details needed by airlines, hotels, permit offices or embassies.
- Basic website statistics — page views and approximate country, collected through Cloudflare Web Analytics without cookies and without identifying you.
Why we use it
- To reply to your enquiry and prepare itineraries and quotes.
- To make the bookings you ask for, and to share the minimum required details with airlines, hotels, transport providers, permit authorities, insurers and visa centres.
- To keep accounting and tax records required by law.
We do not sell your data. We will only send you marketing messages if you separately agree to receive them, and you can stop them at any time.
How long we keep it
Enquiries that don't turn into a booking are deleted within 24 months. Booking records are kept for as long as Indian tax and accounting law requires, then deleted.
Your rights
You can ask to see, correct or delete your personal data, or withdraw your consent, by emailing helpdesk@travaah.com. We will respond within a reasonable time. If you're unhappy with our response you may approach the Data Protection Board of India.
Security
Our website uses HTTPS. Access to customer records is limited to our staff who need it. Please don't send passport or card details through the website form or email — we'll share a secure way when needed.
Cookies
This website does not use advertising or tracking cookies. If you use the security check on our enquiry form, Cloudflare may set a strictly necessary cookie to block spam.
Links to other sites
Our fare comparison opens other websites (such as Google Flights or Skyscanner) in a new tab. Their own privacy policies apply there.
Contact
Grievance contact: Travaah Prive Escapes, Borguri Court Tinali, Tinsukia – 786126, Assam, India · helpdesk@travaah.com · +91 70022 09781